To customized customer’s needs, highly professional customer service department is integrated with CBU (Customer Business Unit) service mode. This is to tailor the service to meet each individual customer needs. We also support key customers in executing the product Pull system. The one-stop shopping concept is to create added value for customers. Edison focuses on results and customer-satisfaction. Therefore, annual customer satisfaction surveys are conducted in order to better understand the customer's needs and perfect Seagull itself based on the feedback. Hence, we provide product solution from design to market in timely manner, mutual cooperation, prompt response and effective communication.Our designers are from Taiwan, HK and different countries. The ODM product lead time from design to launch is 90 days with a 100% PPAP successful rate to assure the supply to the market.
We also have warehouses in the US and Germany to offer the global “Just in Time” logistics and high quality after-sale service for our value customers.
R & D Team
Technology and innovation are the core elements of Edison’s research and development. Besides our full manufacturing capability in house, Edison has strong mechanic and electronic
engineering team in both software design and hardware development especially has continuously improved internal self-development capabilities of casting, forging, machining, brazing and finishing.
Production Capabilities --- Electronics
High Quality Originates from High Standards.From IQC, Stencil Printing, IC Automatic Programming, SMT, Soldering-Reflow, AOI, ICT, Soldering-Manual/Assembling, test, Aging, FQC, Packing, logistics, advanced automation and precision assembly processes have made our manufacturing facilities an industry model for efficiency. We pay attention to each detail.
Production Capabilities --- Mechanical Products
From raw material forging, brass casting, forging, zinc die casting, CNC machining, plating, calibration, Edison has full range of European industrial standard production processes in house, and we are aiming to provide competitive quality products with 100% on time in full delivery service
Unwavering Quality Standards
Relying on the solid technology and the production capability, Quality control system and
management system of Seagull Group, our standards for quality remains unsurpassed and strict quality control system base on EU, US and Australian Quality Policy.
The factory is certified ISO9001:2008, ISO14001, OHSAS18001. All products distributed in North America, Europe, Australia have been approved.